Front Counter Services

Chauffeurs Permits

As of September 16, 2019, Passenger Directed Vehicle operators (Taxi, Limo, Ride Hail) will require a Police Information Check – Vulnerable Sector (PIC-VS) to be provided to their current or potential employer. The City of Burnaby is no longer issuing Chauffeur’s Permits to PDV operators as this is now the sole authority of the Passenger Transportation Branch. Please visit the RCMP detachment or the municipal police force where you live to get a PIC-VS completed for your application to be PDV operator.

If you have any questions about the new process or how to get a valid municipal permit issued to you before September 16, 2019 converted to a new permit please contact the Passenger Transportation Branch by phone at 604-527-2198 or by email at

Date modified: