Front Counter Services

Table of Contents

The Burnaby RCMP front counter is staffed by the City of Burnaby municipal employees. The staff answers all emergency and non-emergency police related calls and can provide information about the many services provided within the community.
Any citizen of Burnaby can report a crime by attending the main detachment in person or by calling the main switchboard at 604-646-9999.

Some of the application processes have a $60.00 administration fee associated to them as set by City of Burnaby bylaws. This flat rate of $60.00 is payable by Cash, Visa, MasterCard, debit card, or money order (made payable to the City of Burnaby) and must be paid in full before the application will be processed. To reduce wait times please ensure you bring two pieces of accepted identification (ID) with you. In the case of fingerprints there may also be an additional $25 fee that is collected by the Burnaby RCMP on behalf of the Federal Government. This additional fee can also be paid for by cash, Visa, Master Card, debit card, or money order. All payments made by credit card will be subject to a 1.75% service fee.

The Royal Canadian Mounted Police Access to Information and Privacy Branch (ATIP) provides formal responses to access to information requests under the Access to Information Act and the Privacy Act. These requests are not processed at the front counter.

Two people sitting at the Burnaby RCMP front counter

Accepted ID

*Please note, the new BC Services Card combines the BC Drivers Licence and Care Card. This Services Card is considered one form of ID.

*Two pieces of accepted ID, one of which must be a photo ID, is required for all services provided at the front counter. 


Burnaby RCMP Detachment
6355 Deer Lake Avenue
Burnaby B.C
V5G 2J2
Tel. 604-646-9999
Fax: 604-646-9704

See Burnaby RCMP location on Google Maps

Hours of operation

Monday-Sunday from 8:00 am - 6:00 pm. The front counter is open all statutory holidays.

 Chairs in a waiting area at Burnaby RCMP detachment's lobby An RCMP sign outside Burnaby detachment

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