Victim Services

Program information

Victim Services is a free and confidential service that provides police initiated crisis intervention support and referrals to victims of crime and trauma 24 hours a day, 7 days a week . 

Victim Services Team member and client

Our specially-trained staff assist clients who have been impacted by a wide range of incidents including:

• domestic violence
• elder abuse
• fraud
• property and violent crime
• sudden death
• sexual assault
• suicide

After a crime has been committed, Victim Services staff continue to assist by helping clients understand and exercise their victim rights as they navigate through the criminal justice system. 

Emotional Support

• crisis intervention
• ongoing support, guidance and follow up
• group debriefing

Information

• status of the police investigation
• general information about the criminal justice system
• case-specific court updates

Referrals

• counselling services
• community agencies for advocacy or specialized support
• other police or victim services agencies
• crime prevention programs
• agencies for legal assistance with civil matters

Practical Assistance

• safety planning
• liaising with Police and Crown Counsel
• court orientation and accompaniment
• assistance with the completion of Victim Impact Statements
• assistance with the completion of Crime Victim Assistance Program applications

Victim Services are also able to arrange emergency food, clothing and shelter for qualifying victims of fires, floods and earthquakes as part of the provincial Emergency Social Services (ESS) program.

Additional Resources:

Fraser Health Crisis Line (serves Burnaby to Boston Bar)

• 604-951-8855 or 1-877-820-7444
• Website

Provides 24 hour telephone service staffed by trained volunteers, offering support, crisis intervention and information/referrals.

Kids Help Phone

• 1-800-668-6868
• Kids Help Phone website

Free and anonymous service for children and youth. Counselling and information services provided by trained counsellors. Live chat with phone counsellors and free Always There chat app connects children/youth with counsellors.
 

To contact Coquitlam RCMP Victim Services please call 604-945-1585.